Frequently Asked Questions
1. What is the best way for me to find the album I want?
Answer: The best way to find out if we have listed the album or albums you are looking for is to do a search using "Find An Artist or Band" in the menu at the top of most pages. Remember to use quote marks to make your searches more accurate. You can search for an artist, a band name, an album title or even a song title. Use quotes like, "Willie Nelson" or "The Rolling Stones" or "Desperado" etc. Searches return small results with just the image, title and price - for details, click the image. If your album does not come up in a search, contact us and if we have one in inventory we will list it for you.
2. My search did not return any result for the album I am looking for.
Answer: We are adding products daily, but there will be times when what you want is not listed. We have over 25 storage/shipping facilities across the country and over 200,000 albums available. Just go to our Contact form and send us a note with the artist, band and/or album title and we will check our full inventory. If available, we will promptly post the album and let you know.
3. My search returned some albums that I did not expect or want.
Answer: The search scans both the titles and descriptions. So if you search for the band, The Who, all of their listed albums will come up. However, you may also get many other results that have the word who in them. You can generally solve this problem using quote marks. A search for "The Who" will normally bring up just the listed albums for that band.
4. Which is best to use "Find An Artist or Band" or "Browse All Albums"
Answer: "Browse All Albums" is good if you are not looking for a particular artist or album but want to browse and find something of interest. If you have a particular artist or album in mind, it is best to use "Find An Artist or Band" and type in the artist, band or album title when the search box opens.
5. Can I just pay with a major credit/debit card. I do not have a PayPal account?
Answer: PayPal will allow you to use a credit or debit card. You DO NOT need to have a PayPal account.